If your hosting provider provides live chat support, you're able to talk with an agent live and learn helpful information or get an issue resolved promptly. The main advantage of using chat compared to calling to talk with a live person is that you need only a computer with Internet connection, so that you will not pay any fees when you're in a different country or state. In addition, it will be quicker to copy and paste info like domains, usernames or error messages in other words details which are sometimes difficult to give to the other party over the phone. The real-time chat is also a quicker approach to contact the web hosting supplier's support crew as compared to using a ticketing system. What's more, if some problem needs some more time to be dealt with, you can do something else while you wait for assistance on the live chat, so that you won't waste time - something that is not possible when you're on the phone.

Live Chat Support in Cloud Web Hosting

We supply a live chat assistance service for all cloud web hosting that we offer and we are able to help you with almost everything in real time. If you don't have an account with our company yet, we will give you more info about the plans to help you to get the most suitable package. In case you are an active customer, we are able to assist you with any billing or general issue and even with plenty of common technical issues, such as an e-mail address installation in a desktop e-mail client. If you are unable to call us for some reason or you're in a country where we don't have a local telephone number, our live chat is the best choice to get in touch with us. Of course, some issues require extra time to examine and test, therefore you will need to open a support ticket to our technicians, however, we can save your time and assist you with a number of problems on the chat.

Live Chat Support in Semi-dedicated Hosting

We have a live chat service that is available to all of our potential and present customers. In case you're looking for a new web hosting account, you're able to chat in real time to one of our representatives and receive more details about our semi-dedicated hosting services so that you can pick the optimal package for your websites. If you already own an account with us, we'll assist you in a timely manner with general, billing and first-level technicalissues. Although in some instances you will have to open a ticket because there're troubles that cannot be resolved through a live chat, we will help you with various basic jobs, like setting up an email account in an email client or redirecting one domain to another. Thus, you will get prompt assistance and you'll save a long time.