Phone Support in Cloud Web Hosting
All our cloud web hosting plans come with telephone support 14 hrs per day even on official holidays, which means that if you don't have an account yet, you will be able to call and learn more about our services or whether we'll meet the system requirements for your web sites. For your convenience, we have local phone lines in the United States of America, the United Kingdom and Australia, so that you can call the telephone number that is nearer to you. In case you are a current customer, we will help you in a timely manner with any kind of general and billing issues as well as with numerous technical matters to save you time and efforts - we acknowledge the fact that sometimes it is quicker to consult with a live person so as to get things done instantly. Of course, some problems simply cannot be managed on the telephone, so if this is the case you have the option to take advantage of our ticketing system.
Phone Support in Semi-dedicated Hosting
We offer live telephone support 14 hrs daily as part of the support services for every single semi-dedicated server plan that we provide. Considering the fact that some issues are more complex and time-consuming, you may need to open a support ticket if you experience such an issue, still for all your general, billing or small-scale tech issues you can always call us and we'll assist you immediately in order to save you the time you'll have to spend on creating a ticket. Even if you don't have an account yet, you're able to find out whether you can host your websites on our state-of-the-art cloud platform or you can get any other general info about our semi-dedicated solutions. We have local numbers in the USA, Great Britain and Australia as well as an international number, therefore you'll be able to call the one that is closer to your region.