If you've ever had a cloud web hosting account before or you have dealt with any other type of online service, you are probably aware from your personal experience that for some things it's better to speak with a live person on the phone rather than exchange tickets or emails. If you want to learn more about a particular service before you buy it or in case something small-scale has to be made, for instance, it'll be much easier and a lot faster to do it in real time. If you can get in touch with representatives by phone, it's also very likely that you're working with a real hosting provider, not just a reseller. The level of support that you'll get by phone differs between different companies - from standard issues to professional technical support. Usually most suppliers will offer you pre-sales assistance and 1st level phone support, while more complicated tech matters are resolved via e-mail and tickets.

Phone Support in Cloud Web Hosting

All our cloud web hosting plans come with telephone support 14 hrs per day even on official holidays, which means that if you don't have an account yet, you will be able to call and learn more about our services or whether we'll meet the system requirements for your web sites. For your convenience, we have local phone lines in the United States of America, the United Kingdom and Australia, so that you can call the telephone number that is nearer to you. In case you are a current customer, we will help you in a timely manner with any kind of general and billing issues as well as with numerous technical matters to save you time and efforts - we acknowledge the fact that sometimes it is quicker to consult with a live person so as to get things done instantly. Of course, some problems simply cannot be managed on the telephone, so if this is the case you have the option to take advantage of our ticketing system.

Phone Support in Semi-dedicated Hosting

We offer live telephone support 14 hrs daily as part of the support services for every single semi-dedicated server plan that we provide. Considering the fact that some issues are more complex and time-consuming, you may need to open a support ticket if you experience such an issue, still for all your general, billing or small-scale tech issues you can always call us and we'll assist you immediately in order to save you the time you'll have to spend on creating a ticket. Even if you don't have an account yet, you're able to find out whether you can host your websites on our state-of-the-art cloud platform or you can get any other general info about our semi-dedicated solutions. We have local numbers in the USA, Great Britain and Australia as well as an international number, therefore you'll be able to call the one that is closer to your region.