Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user assistance team is trained to immediately take care of all our cloud web hosting users’ questions and assistance questions. Through our ticket system, you will be able to share your inquiry and a support staff member will most likely return to you within maximum one hour. In reality, practice has confirmed that the common reply time period is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us at any time needed. Our crew of technicians will undoubtedly be on–line for you 24x7x365 to react to all of your issues and to eliminate any situation you will probably have. You will be able to send us a help and support ticket from your Web Site Control Panel or send us an email message at any time. Furthermore, on business days, you could give us a call or take advantage of the live chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • If you need guidance while working on your online projects within the Control Panel, you could always simply click the Help button and locate your issue in the listing of articles or blog posts that will came up. We have also turned a lot of the articles into video clips. The list of educational videos will show up if you click on the Videos button available in each section.