Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • The Help section built into our Web Site Control Panel features a selection of help articles and regularly asked questions. Aimed at fixing any common issue that you may come across, they are contributed by our support team of skillful techs.

  • Top quality support service

  • How–To Video Clips

  • For users who would rather discover how to solve a frequently experienced issue by watching a video tutorial, we have added a collection of video tutorials to our Web Site Control Panel. All the instructional video clips are short and simple to grasp. They offer you step–by–step demonstrations of different site administration procedures.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a round–the–clock customer service with a one–hour ticket response guarantee. A team of knowledgeable technical support engineers will be at your disposal to respond to all the inquiries that you might possibly have. During non–peak periods, a response will be offered within just 20 minutes.