1 hour ticket response
We are devoted to supplying a rapid and proper solution to every technical support ticket submitted by a customer. Our accomplished customer care staff members will examine your issue and will offer you the most efficient solution. We offer a 1–hour response time guarantee for all trouble tickets. In reality, our average support ticket response time has proved to be 20 minutes.
A Topflight Help Desk Service
Our client service team members have considerable experience in the cloud web hosting business and are experienced enough to supply a prompt solution to your problem. If, however, the matter at hand is not within the competence of a customer support engineer, the trouble ticket will be forwarded to a programmer or system administrator for further investigation.
An Intuitive Help Center Section
Built into the Web Site Control Panel is an intuitive Help section, which includes various sources of information. You can browse through a routinely updated knowledge base featuring web hosting account administration articles and website administration articles, watch the instructional video tutorials or have a look at our F.A.Q. section.
