Assistance Channels

  • 1 hour ticket response time
  • A one hour Ticket Resolution Guarantee

  • Our tech help and support staff is working 24/7 to handle all of your current support needs. Every ticket you post to us is going to be answered within less than 60 mins. If your issue calls for aid from one of our administrators, we will send the ticket to the person on duty and will notify you that the case is under control.

  • Top quality support service
  • Top–class Client Support Service

  • We are online for you 24 hours a day to offer help and tech support as well as to assist you with any issue that you could have whilst administering your virtual server. We can easily help you with all pre–installed software applications, including your OS, server admin panel (depending on the VPS type) and the Web Site Control Panel produced 100% by us.

  • Intuitive help center
  • An Informative Help Zone

  • In the Web Site Control Panel that is available totally free in your virtual server, you can find an instructional Help zone, containing all that you should be informed on when working with your web–sites and applications. We have integrated a range of how to articles and reviews and video tutorials that display the common web site maintenance responsibilities in an easy–to–understand manner.